FAQ - click on each question to see the answer
How long does it take to get our photos delivered?
Preview will become available on social media platform within 24-48 hours. Full gallery will be available within 2 weeks from the date of the session. Generally full gallery will be accessible prior to the 2 weeks but it all depends on workload.
What if I'm not satisfied with my photos?
We strive to ensure photos meet your expectations. Please notify at the time of your viewing session. If a reshoot needs to be performed: original subjects must be involved in re-shoot and will need to wear the same clothing and be photographed at the same location from the original session. Original album will be discarded.
How will I receive my photos?
All photos become available through a digital online gallery that will allow access to download. I can add them to a flash drive if you chose to provide one during the photo session. Photos release will be emailed to you allowing you to print copies.
Do you Travel?
While based in Martinsville, VA we do travel! A travel fee will be included with anything over 20 miles.
Is there a deposit required?
In order to lock in your date/time there is a non-refundable deposit for every session. Deposit dollar amounts vary depending upon session type. Contact me for details.
Do you offer payment plans?
Yes, payments plans can be arranged to provide an easier payment arrangement for you. Full payment will be require prior to or on the day of the photoshoot.
Do you offer rescheduling?
Rescheduling is available at no additional cost is a 24 hr notice is provided. I will attempt to accommodate your new date the best I can but new date may differ depending on schedule availability.
Will my photos be used?
Photos by Daydream Photography will own all rights to photos. Limited copyright use is available for customers. All photos captured in public areas and scheduled sessions or events will be subject to use for promotion purposes of Daydream Photography such as but not limited to: social media, website, flyers, advertisement and graphics.
All Sales Are Final:
Once the service has been completed on the day of your photo session, all sales are final due to the nature of this work. Replacement or refund will only be honored if studio is at fault.
-
Forms of payments:
Payments can be made with the following: cash, check, credit card, cash app and apple pay.
Please make checks payable to "Daydream Photography"
Payments must clear prior to photos being released.
Still have questions?
Feel free to use the contact button below and I will gladly ask any questions you have!